Can I see reviews from previous clients?
Absolutely! You can see my past 5* client testimonials on Facebook for cat sitting: www.facebook.com/katiescatcare.leeds/reviews and Rover for dog sitting https://rb.gy/pwxxi
Where do you cover for home visits?
I operate within ~5 miles from Rawdon, Leeds (LS19). Get in touch today to see if I cover your postcode radius, I can be flexible but generally stick to around 20 minutes from LS19.
How do I book?
For cat sitting, please complete my 'Cat Sitting Booking Form' by clicking the tab at the top of this page.
For dog sitting, please contact me via Rover at https://rb.gy/pwxxi
What payment methods do you accept?
Cash, bank transfer, PayPal are all fine. Payment is due within 24 hours of the first home visit.
What is your cancellation policy?
With 48 hours notice I will happily refund the full amount of the booking, beyond that I will require payment in full as I will not be able to fill your slot. Please note, at peak periods (eg Christmas and July holidays, this cancellation policy may differ, I will send full details with your quote).
What happens if my pet gets sick while I'm away?
If your pet needs medical attention whilst in my care, I will contact you or your emergency contact immediately to discuss and to ask consent to bring your beloved pet to your specified vet. I understand this can be very stressful, so I want to reassure you I will care for your pet as I would my own if this unlikely scenario happens!
All charges will be invoiced directly by the vet to you, I will not make any payments in the mean time. To cover the costs of transporting your pet to the vet and the time taken to do so, I will additionally charge £12 per hour. I appreciate your understanding on this matter. This may vary when booking through Rover for dog sitting.
What will you do with my keys after home visits?
After collecting your house keys I will keep them in a secure safe with no identifiable information. On the final visit I will post your keys through your letterbox.